Saintlo Foundation Privacy Policy

Saintlo Youth Travel Foundation, also known under the name Saintlo Foundation (SYTF), is committed to protecting the personal information you exchange with it through its activities. The SYTF respects Canada’s Personal Information Protection and Electronic Documents Act, and Quebec’s Act respecting the protection of personal information in the private sector.

The Fondation Saintlo is a Canadian charity registered with the Canada Revenue Agency (#890119654RR0001). It offers young people in vulnerable situations accessibility to travel. It does this by fostering equal opportunity and presenting the educational value of the youth hostel experience.

This Saintlo Foundation Privacy Policy (hereinafter the “Policy”) takes into account all the requirements of the Act respecting the protection of personal information in the private sector (RLRQ, c. P-39.1) (hereinafter the “Act”).

The Policy describes SYTF’s practices and commitments regarding the personal information it collects, holds, uses or communicates in order to carry out its activities.

By registering for one of our workshops, making a donation, applying for a grant or simply communicating with us, you consent to the processing of your personal information in accordance with the Policy.

1

Definition of personal information

Personal information is information concerning a physical person that allows them to be identified directly or indirectly. It is confidential. In the case of the SYTF, this information may include the following:

  • First and last name
  • Email address
  • Telephone number
  • Physical address
  • Country, province or state of residence
  • Information on interests and demographics
  • Transactional information like card payment details, donation amounts and donation histories.
  • Proof of identity, such as identity papers or other official documents.

The following information is specifically excluded from the concept of personal information: information concerning a person’s role within a company, such as their name, title, and function, as well as the address, email address, and telephone number of their workplace.

2

Reasons to collect personal information

The foundation collects and treats personal information as part of the following activities:

  • Involvement as SYTF administrators;
  • Administration of donations and communication with donors
  • Administration of grant programs
  • Administration and presentation of school workshops
  • Communication with participants and grant recipients.

Collecting personal information enables SYTF to operate more efficiently in its activities.

SYTF only collects personal information that is necessary for its programs and activities. Additionally, SYTF may collect personal information in the context of, among other things, the following activities:

  • The governance of our charitable organization
  • Invitations to philanthropic events (e.g. found-raising event)
  • Surveys and marketing communications by mail, email and text
  • Contractual agreements with partners offering services on behalf of SYTF
  • General administrative communications as part of its mission

Whenever possible, this information is collected directly from the person and will be collected in accordance with the law.

The SYTF does not sell, exchange or transmit to third parties any information that you have consented to give them access to without your authorization.

The SYTF uses various methods to collect personal information, including the following:

  • Online forms on the SYTF website foundationsaintlo.org for donations, requests for grants or registrations for workshops/events.
  • Discussions by email, text or mail
  • Direct discussions in person or by telephone
  • Cookies on the SYTF site

Most personal information is collected via the SYTF website of the and the forms found on it. The personal information that’s collected may be via an intermediary Web platform that’s contracted by the SYTF to enable it to collect the information on its website.

3

Consent

The consent form may vary according to the circumstance and type of information collected.
The SYTF prefers to obtain explicit consent electronically or in writing.

SYTF may also, without your consent, use the personal information provided as follows:

  • If the use is for purposes consistent with those for which it was collected;
  • If the use is for your benefit;
  • If the use is for fraud prevention or detection, or to improve security measures;
  • If the use is for study, research and statistical purposes and is de-identified.

The SYTF may also receive personal information from third parties, including but not limited to organizations that partner with the SYTF as part of program and workshop initiatives, fundraising or other projects. In these cases, the SYTF only receives this personal information if the person has given their consent to the organization’s third parties, or if the law allows it to do so.
It is understood that this personal information will receive the same treatment as all other personal information collected directly by the SYTF.
Conversely, the SYTF may share information with third-party organizations (with your consent).

As part of its activities, the SYTF may have to give access to systems and technological applications containing your personal information to service suppliers so that they can help operate them. They will be strictly prohibited from using this personal information for any other purpose. The SYTF will sign a service agreement with each of these service providers to ensure the protection of any personal information that may be accessible to them.  The SYTF limits as much as possible its suppliers’ access to your personal information according to the actions taken and the limits of the applications and systems in place.

It’s important to note that even if the consent to receive marketing communications from the SYTF has been withdrawn, the SYTF may communicate with you about financial transactions related to your past or future donations or follow up on a request for grants or registration for a workshop.

Any person who has provided his or her personal information in connection with philanthropic solicitation will be able to withdraw his or her consent at any time and will be informed that he or she may withdraw consent at any time.

4

Social platforms, hyperlinks and integrated content

The SYTF uses networking platforms and social media (e.g. Facebook, LinkedIn). These platforms are regulated by their own policies regarding your personal information, which may be different from ours and may also be applicable. When you interact with SYTF on social media networks, the policies of these social networks will apply to your personal information.

The website of the SYTF may include integrated content from other websites (for example, videos, images, articles, etc.) or hyperlinks leading to third-party sites.  The SYTF Privacy Policy does not apply to these sites. SYTF is not responsible for the content and activities of these sites. Therefore, any personal information you transmit to these external sites is subject to the privacy policy of these external sites.

Before providing your personal information to these external sites, FTSJ strongly encourages you to review their privacy policies for more information regarding the collection, retention, use and disclosure of your personal information.

5

donations

When you donate to the SYTF via its website, you will be redirected to the “Canadahelps” online donation platform, with which the SYTF has a donation service contract.

When you make a donation, you provide your personal information directly to “CanadaHelps”. Canadahelps then makes all the personal information communicated in connection with your donation available to SYTF. Your use of this platform is then subject to all of Canadahelps’ conditions, including its “Privacy Statement”, which aims to protect your personal and financial information.

SYTF will inform its donors of their right to withdraw their consent to the use of their personal information for philanthropic prospecting purposes. Upon withdrawal of a donor’s consent, SYTF will immediately cease communicating with the donor for philanthropic prospecting purposes.

6

Information on transactions

The SYTF collects no credit card information unless the person makes the donation directly to the foundation by telephone or email. Payments made via the website are processed directly by our service supplier, which alone has access to payment card information. The security of your online transactions complies with the transmission standards of our service supplier so that your transactions are sent and processed securely.

7

Privacy of children

The consent of any minor under 14 years old must be given by the parent or guardian so that the SYTF can collect personal information. However, it’s not necessary to obtain the consent of the parental authority when the collection is manifestly to the benefit of the minor. The SYTF does not voluntarily collect personal nominative data from persons under 18 years old on its website. If you discover that the SYTF has accidentally collected the personal information of your child on its website, contact the SYTF. It will delete this information.

The SYTF requires that the school and/or the trainers obtain, when it is judged necessary or if the law requires, the consent of the parent or legal guardian so that a child can participate in its workshops and programs and supply personal information in this case. The parent or legal guardian must give their consent if the SYTF wishes to use photos or videos of a child on its website or any other media.

8

Who can consult your personal information?

The SYTF does not communicate your personal information without your consent, according to the law.  Access to personal information within the SYTF is limited to employees who need the information to carry out their tasks only for the ends specified in this document or as part of the services offered on the site or elsewhere, if consent has been obtained to this effect. These employees treat the information as strictly confidential and do not give access to this information to any unauthorized person. The level of access to personal information is given to employees according to the need-to-know principle.

Any person that we hire on a contract or otherwise to execute functions on our behalf must respect the stipulations of the Acts on the protection of personal information, this policy and related internal procedures.

9

Responsibility and security measures

The SYTF is responsible for the personal information that it collects and keeps and share. It also requires third parties to save this information according to strict standards of confidentiality and security. Wherever possible, personal information is stored electronically on servers located in Quebec.

The SYTF uses physical, electronic and procedural protection measures to protect your personal information against unauthorized use and disclosure and loss or theft. Its team is trained on its policies and practices regarding the protection of personal information.

Its website is secured using technologies recognized in the industry, most particularly data encryption via SSL/TLS (HTTPS) protocol. Our server is in a locked and secure location.

Despite the efforts of the SYTF, users of the foundation must recognize that no information system is infallible and that the SYTF cannot guarantee the absolute security of their personal information.

10

Cookies on the website

Cookies are small text files transferred to the hard drive of the user’s computer through their Internet browser (if this has been authorized by the user). They facilitate and personalize the experience on the SYTF website, and they enable it to measure the effectiveness of the website and analyze user behaviour so that it can improve its communications, programs and browsing experience.

Here are the various cookies we use on our site, as well as the purposes for which they are used:

  • We use cookies that are essential to the operation of the Fondationsaintlo.org site and cannot be deactivated.
  • We also use analysis cookies which, among other things, enable us to calculate data relating to traffic on our website, such as your IP address.
  • We also set marketing cookies to better target ads on third-party sites such as Meta.
  • We also use personalization cookies to help our site remember your browsing preferences.

The SYTF does not use cookies to follow the navigation of the user after they have left the website.

It is possible for users to view and delete cookies at their convenience. FTSJ recommends that you refer to your browser settings to make the appropriate changes.

The website user should be aware that Google Analytics is used by the SYTF to learn about the demographics and interests of website users. This data is anonymous and does not identify individuals.

11

Conservation and destruction of personal information

Personal information collected by the SYTF is kept as long as necessary for the ends to which it was collected. Personal information that is no longer necessary is destroyed or made anonymous. For further information on the life cycle of personal information, please contact our Privacy Officer.

12

Withdrawal of consent

At any time, you may suspend or withdraw your consent to the collection, use and disclosure of personal information about you, your child or the child for whom you are legally responsible. However, depending on the circumstances, withdrawing your consent may prevent SYTF from continuing to offer you the products and services for which you registered, or from properly assessing and processing your file.

13

Access to and correction of personal information

You may request to verify the exactitude and the integrality of your personal information in the possession of the SYTF and, if necessary, request that it be corrected. The SYTF will respond to any request within a reasonable timeframe from the day of the reception of your written request. If your request is refused, the person responsible for personal information will provide you with written reasons for the refusal.

14

Modifications to the privacy policy

The SYTF may modify this privacy policy to reflect changes in its procedures. The modifications come into effect when they are put on the SYTF site online. Users are considered to have accepted the modifications to this policy if they continue to supply personal information to the SYTF after the publication of the modifications.

15

Contact information for the Privacy Officer

Jacques Perreault, the Executive Director of the SYTF, is the person responsible for the protection of personal information and managing incidents of confidentiality that may occur as part of the activities of the SYTF. Do not hesitate to contact us if you have any questions concerning this policy or our practices regarding the collection, use, conservation and sharing of personal information: [email protected] .

Last update : juin 2024